There is no question that the rise of social networks is creating a profound shift in the way training departments are delivering knowledge to their employees, partners, and customers. According to a McKinsey executive survey, 71% of enterprises are using Web 2.0 tools for training purposes.

“As work becomes more complex and the level of information explodes, speed-to-competence will depend on an organizations ability to allow learners to support themselves by tapping into the knowledge of others.”

Social learning is all about providing more flexible and responsive ways for delivering this knowledge through user generated content, engagement, collaboration, and feedback. The Web 2.0 revolution has brought learning networks front and center with “Connect and Communicate” becoming the new mantra for training organizations.